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Warranty

Oriana's Product Warranty

We're committed to providing quality products with reliable warranty coverage for your peace of mind

Up to 2 years for material defects and manufacturing issues

1 year for coating and lens clarity with normal usage

Warranty claims processed within 3-7 business days at all locations

Always keep your original receipt and warranty card as requirements for warranty claims.

Always keep your original receipt and warranty card as requirements for warranty claims.

Visit the original purchase location or nearest branch store. You can also contact our customer service first.

Our technician will examine the eyewear condition and determine if the damage falls under warranty coverage.

If approved, we will repair or replace the product. The process takes 3-7 business days.

You'll be contacted when the product is ready for pickup. Bring the collection document provided.

Our customer service team is ready to assist you with warranty issues